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Electronic Visit Verification (EVV)

Communication to all providers:

Palco has published several resources to help you with utilizing Electronic Visit Verification (EVV) and ensuring a smooth payroll.

  • For self-directed employees: Please ensure Palco has the most up to date Direct Deposit and W4 withholding information! You can update these at any time by submitting a Pay Selection Form or 2021 W-4 located on the Palco website. We highly encourage everyone to sign up for Direct Deposit or request a free Money Network Card to ensure fast and seamless payments. In addition to these forms, you can find the Payroll Resources Flyer with helpful information on ensuring your payroll is correct and accurate with Palco https://palcofirst.com/new-mexico/ to ensure that you are receiving stubs on time, please make sure your address is updated in Focos.
  • For self-directed vendor providers: Please ensure that you are submitting a Vendor Payment Request (VPR) to the EOR to ensure timely review and payment.
  • For DDW and Supports Waiver agency providers: Please see https://palcofirst.com/new-mexico/

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Public Charge Rule


The federal government has finalized a revised and expanded public charge rule that may impact immigrants' applications for visas, permanent residency or admission to the United States. The new rule is effective Feb. 24, 2020.

https://www.hsd.state.nm.us/LookingForAssistance/public-charge-rule.aspx.

The new versions of the applications are posted here.